At Essentialshoodie.clothing, we want your interaction with us to be perfect. To make sure your shopping experience with us is easy and pleasurable, we provide a hassle-free refund and exchange policy if for any reason you are not happy with your order.
Eligibility
You could be qualified for a refund or exchange.
- The item is undamaged, unworn, and in its original condition.
- Within [insert number] days after the initial purchase date, the item is returned.
- The original receipt or other documentation of purchase is included with the item.
- Note that unless they are faulty or damaged upon arrival, some items, such customized or custom-made products, might not be eligible for return or exchange.
Initiation Of Returns & Exchange
Please contact our customer service department to set up a return or exchange within a few days of receiving your item. Our staff will promptly handle your request and offer you guidance on how to return the item or items.
Refunds And Credits
Within eight to ten business days of receiving and inspecting the returned item or items, we will handle your refund or exchange. Refunds will be made in the original payment method used for the transaction, and exchanges will be handled quickly to guarantee you get the item or items you wanted as soon as possible.
Contact Us
For support with a return or exchange, or if you have queries or issues regarding our return policy, please email [email protected] to our support staff. With every purchase, we want to satisfy you and are available to help.